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No toolbars/menus in OOo apps
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otaku
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PostPosted: Mon Jun 05, 2006 5:16 pm    Post subject: Reply with quote

pulsifer wrote:
I suspect a problem reading the menu and toolbar configuration data.

Focusing for a moment on the menus, the menu items for Writer (English) are stored in "C:\Program Files\OpenOffice.org 2.0\share\config\soffice.cfg\modules\swriter\menubar\menubar.xml"

If you run filemon from sysinternals.com, set the include filter to "menubar" and log opens and reads, then launch Writer, this is what you should see:

It would be interesting to see if you get the same output, or if you get one or more errors attempting to find and read the file menubar.xml.


Thanks for the great suggestion!

Here's what I did: while running filemon and filtering for menubar, I opened these applications in the following order: Writer, Base, Calc, Writer.

Please note: Each time I opened Writer, no entries were recorded in filemon. However, neither Base nor Calc show proper menus, so I think at least the results from Calc should be at least a bit useful, even though I see no obvious errors:

4368 9:13:01 PM SOFFICE.BIN:3100 DIRECTORY C:\Program Files\OpenOffice.org 2.0\share\config\soffice.cfg\modules\dbapp\ SUCCESS FileBothDirectoryInformation: menubar
4369 9:13:01 PM SOFFICE.BIN:3100 DIRECTORY C:\Program Files\OpenOffice.org 2.0\share\config\soffice.cfg\modules\dbapp\ SUCCESS FileBothDirectoryInformation: menubar
4370 9:13:01 PM SOFFICE.BIN:3100 DIRECTORY C:\Program Files\OpenOffice.org 2.0\share\config\soffice.cfg\modules\dbapp\ SUCCESS FileBothDirectoryInformation: menubar
4371 9:13:01 PM SOFFICE.BIN:3100 DIRECTORY C:\Documents and Settings\otaku\Application Data\OpenOffice.org2\user\config\soffice.cfg\modules\dbapp\ SUCCESS FileBothDirectoryInformation: menubar
4372 9:13:01 PM SOFFICE.BIN:3100 DIRECTORY C:\Documents and Settings\otaku\Application Data\OpenOffice.org2\user\config\soffice.cfg\modules\dbapp\ SUCCESS FileBothDirectoryInformation: menubar
4373 9:13:01 PM SOFFICE.BIN:3100 DIRECTORY C:\Documents and Settings\otaku\Application Data\OpenOffice.org2\user\config\soffice.cfg\modules\dbapp\ SUCCESS FileBothDirectoryInformation: menubar
4374 9:13:01 PM SOFFICE.BIN:3100 OPEN C:\Program Files\OpenOffice.org 2.0\share\config\soffice.cfg\modules\dbapp\menubar\ SUCCESS Options: Open Directory Access: All
4375 9:13:01 PM SOFFICE.BIN:3100 DIRECTORY C:\Program Files\OpenOffice.org 2.0\share\config\soffice.cfg\modules\dbapp\menubar\ SUCCESS FileBothDirectoryInformation: *
4376 9:13:01 PM SOFFICE.BIN:3100 DIRECTORY C:\Program Files\OpenOffice.org 2.0\share\config\soffice.cfg\modules\dbapp\menubar\ SUCCESS FileBothDirectoryInformation
4377 9:13:01 PM SOFFICE.BIN:3100 DIRECTORY C:\Program Files\OpenOffice.org 2.0\share\config\soffice.cfg\modules\dbapp\menubar\ NO MORE FILES FileBothDirectoryInformation
4378 9:13:01 PM SOFFICE.BIN:3100 CLOSE C:\Program Files\OpenOffice.org 2.0\share\config\soffice.cfg\modules\dbapp\menubar\ SUCCESS
4379 9:13:01 PM SOFFICE.BIN:3100 OPEN C:\Documents and Settings\otaku\Application Data\OpenOffice.org2\user\config\soffice.cfg\modules\dbapp\menubar\ SUCCESS Options: Open Directory Access: All
4380 9:13:01 PM SOFFICE.BIN:3100 DIRECTORY C:\Documents and Settings\otaku\Application Data\OpenOffice.org2\user\config\soffice.cfg\modules\dbapp\menubar\ SUCCESS FileBothDirectoryInformation: *
4381 9:13:01 PM SOFFICE.BIN:3100 DIRECTORY C:\Documents and Settings\otaku\Application Data\OpenOffice.org2\user\config\soffice.cfg\modules\dbapp\menubar\ SUCCESS FileBothDirectoryInformation
4382 9:13:01 PM SOFFICE.BIN:3100 DIRECTORY C:\Documents and Settings\otaku\Application Data\OpenOffice.org2\user\config\soffice.cfg\modules\dbapp\menubar\ NO MORE FILES FileBothDirectoryInformation
4383 9:13:01 PM SOFFICE.BIN:3100 CLOSE C:\Documents and Settings\otaku\Application Data\OpenOffice.org2\user\config\soffice.cfg\modules\dbapp\menubar\ SUCCESS
4384 9:13:01 PM SOFFICE.BIN:3100 DIRECTORY C:\Program Files\OpenOffice.org 2.0\share\config\soffice.cfg\modules\dbapp\ SUCCESS FileBothDirectoryInformation: menubar
4385 9:13:01 PM SOFFICE.BIN:3100 DIRECTORY C:\Program Files\OpenOffice.org 2.0\share\config\soffice.cfg\modules\dbapp\ SUCCESS FileBothDirectoryInformation: menubar
4386 9:13:01 PM SOFFICE.BIN:3100 DIRECTORY C:\Program Files\OpenOffice.org 2.0\share\config\soffice.cfg\modules\dbapp\ SUCCESS FileBothDirectoryInformation: menubar
4387 9:13:01 PM SOFFICE.BIN:3100 DIRECTORY C:\Program Files\OpenOffice.org 2.0\share\config\soffice.cfg\modules\dbapp\ SUCCESS FileBothDirectoryInformation: menubar
4388 9:13:21 PM SOFFICE.BIN:3100 DIRECTORY C:\Program Files\OpenOffice.org 2.0\share\config\soffice.cfg\modules\scalc\ SUCCESS FileBothDirectoryInformation: menubar
4389 9:13:21 PM SOFFICE.BIN:3100 DIRECTORY C:\Program Files\OpenOffice.org 2.0\share\config\soffice.cfg\modules\scalc\ SUCCESS FileBothDirectoryInformation: menubar
4390 9:13:21 PM SOFFICE.BIN:3100 DIRECTORY C:\Program Files\OpenOffice.org 2.0\share\config\soffice.cfg\modules\scalc\ SUCCESS FileBothDirectoryInformation: menubar
4391 9:13:21 PM SOFFICE.BIN:3100 DIRECTORY C:\Documents and Settings\otaku\Application Data\OpenOffice.org2\user\config\soffice.cfg\modules\scalc\ SUCCESS FileBothDirectoryInformation: menubar
4392 9:13:21 PM SOFFICE.BIN:3100 DIRECTORY C:\Documents and Settings\otaku\Application Data\OpenOffice.org2\user\config\soffice.cfg\modules\scalc\ SUCCESS FileBothDirectoryInformation: menubar
4393 9:13:21 PM SOFFICE.BIN:3100 DIRECTORY C:\Documents and Settings\otaku\Application Data\OpenOffice.org2\user\config\soffice.cfg\modules\scalc\ SUCCESS FileBothDirectoryInformation: menubar
4394 9:13:21 PM SOFFICE.BIN:3100 OPEN C:\Program Files\OpenOffice.org 2.0\share\config\soffice.cfg\modules\scalc\menubar\ SUCCESS Options: Open Directory Access: All
4395 9:13:21 PM SOFFICE.BIN:3100 DIRECTORY C:\Program Files\OpenOffice.org 2.0\share\config\soffice.cfg\modules\scalc\menubar\ SUCCESS FileBothDirectoryInformation: *
4396 9:13:21 PM SOFFICE.BIN:3100 DIRECTORY C:\Program Files\OpenOffice.org 2.0\share\config\soffice.cfg\modules\scalc\menubar\ SUCCESS FileBothDirectoryInformation
4397 9:13:21 PM SOFFICE.BIN:3100 DIRECTORY C:\Program Files\OpenOffice.org 2.0\share\config\soffice.cfg\modules\scalc\menubar\ NO MORE FILES FileBothDirectoryInformation
4398 9:13:21 PM SOFFICE.BIN:3100 CLOSE C:\Program Files\OpenOffice.org 2.0\share\config\soffice.cfg\modules\scalc\menubar\ SUCCESS
4399 9:13:21 PM SOFFICE.BIN:3100 OPEN C:\Documents and Settings\otaku\Application Data\OpenOffice.org2\user\config\soffice.cfg\modules\scalc\menubar\ SUCCESS Options: Open Directory Access: All
4400 9:13:21 PM SOFFICE.BIN:3100 DIRECTORY C:\Documents and Settings\otaku\Application Data\OpenOffice.org2\user\config\soffice.cfg\modules\scalc\menubar\ SUCCESS FileBothDirectoryInformation: *
4401 9:13:21 PM SOFFICE.BIN:3100 DIRECTORY C:\Documents and Settings\otaku\Application Data\OpenOffice.org2\user\config\soffice.cfg\modules\scalc\menubar\ SUCCESS FileBothDirectoryInformation
4402 9:13:21 PM SOFFICE.BIN:3100 DIRECTORY C:\Documents and Settings\otaku\Application Data\OpenOffice.org2\user\config\soffice.cfg\modules\scalc\menubar\ NO MORE FILES FileBothDirectoryInformation
4403 9:13:21 PM SOFFICE.BIN:3100 CLOSE C:\Documents and Settings\otaku\Application Data\OpenOffice.org2\user\config\soffice.cfg\modules\scalc\menubar\ SUCCESS
4404 9:13:21 PM SOFFICE.BIN:3100 DIRECTORY C:\Program Files\OpenOffice.org 2.0\share\config\soffice.cfg\modules\scalc\ SUCCESS FileBothDirectoryInformation: menubar
4405 9:13:21 PM SOFFICE.BIN:3100 DIRECTORY C:\Program Files\OpenOffice.org 2.0\share\config\soffice.cfg\modules\scalc\ SUCCESS FileBothDirectoryInformation: menubar
4406 9:13:21 PM SOFFICE.BIN:3100 DIRECTORY C:\Program Files\OpenOffice.org 2.0\share\config\soffice.cfg\modules\scalc\ SUCCESS FileBothDirectoryInformation: menubar
4407 9:13:21 PM SOFFICE.BIN:3100 DIRECTORY C:\Program Files\OpenOffice.org 2.0\share\config\soffice.cfg\modules\scalc\ SUCCESS FileBothDirectoryInformation: menubar
4408 9:13:21 PM SOFFICE.BIN:3100 OPEN C:\Documents and Settings\otaku\Application Data\OpenOffice.org2\user\config\soffice.cfg\modules\scalc\menubar\ SUCCESS Options: Open Directory Access: All
4409 9:13:21 PM SOFFICE.BIN:3100 DIRECTORY C:\Documents and Settings\otaku\Application Data\OpenOffice.org2\user\config\soffice.cfg\modules\scalc\menubar\ SUCCESS FileBothDirectoryInformation: *
4410 9:13:21 PM SOFFICE.BIN:3100 DIRECTORY C:\Documents and Settings\otaku\Application Data\OpenOffice.org2\user\config\soffice.cfg\modules\scalc\menubar\ SUCCESS FileBothDirectoryInformation
4411 9:13:21 PM SOFFICE.BIN:3100 DIRECTORY C:\Documents and Settings\otaku\Application Data\OpenOffice.org2\user\config\soffice.cfg\modules\scalc\menubar\ NO MORE FILES FileBothDirectoryInformation
4412 9:13:21 PM SOFFICE.BIN:3100 CLOSE C:\Documents and Settings\otaku\Application Data\OpenOffice.org2\user\config\soffice.cfg\modules\scalc\menubar\ SUCCESS
4413 9:13:21 PM SOFFICE.BIN:3100 OPEN C:\Program Files\OpenOffice.org 2.0\share\config\soffice.cfg\modules\scalc\menubar\ SUCCESS Options: Open Directory Access: All
4414 9:13:21 PM SOFFICE.BIN:3100 DIRECTORY C:\Program Files\OpenOffice.org 2.0\share\config\soffice.cfg\modules\scalc\menubar\ SUCCESS FileBothDirectoryInformation: *
4415 9:13:21 PM SOFFICE.BIN:3100 DIRECTORY C:\Program Files\OpenOffice.org 2.0\share\config\soffice.cfg\modules\scalc\menubar\ SUCCESS FileBothDirectoryInformation
4416 9:13:21 PM SOFFICE.BIN:3100 DIRECTORY C:\Program Files\OpenOffice.org 2.0\share\config\soffice.cfg\modules\scalc\menubar\ NO MORE FILES FileBothDirectoryInformation
4417 9:13:21 PM SOFFICE.BIN:3100 CLOSE C:\Program Files\OpenOffice.org 2.0\share\config\soffice.cfg\modules\scalc\menubar\ SUCCESS
----

any ideas?
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pulsifer
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PostPosted: Mon Jun 05, 2006 7:48 pm    Post subject: Reply with quote

No entries when launching Writer but works fine with Calc? Very curious.

Let's try something more elementary by removing the shortcuts and program launchers from the equation. In the directory C:\Program Files\OpenOffice.org 2.0\program, there is a file called soffice.bin. Make a copy of that file and call it soffice-bin.exe, then run this copy. What entries matching menubar do you get in filemon?
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Last edited by pulsifer on Mon Jan 22, 2007 6:36 pm; edited 1 time in total
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PostPosted: Tue Jun 06, 2006 10:44 am    Post subject: Reply with quote

pulsifer wrote:
No entries when launching Writer but works fine with Calc? Very curious.

Let's try something more elementary by removing the shortcuts and program launchers from the equation. In the directory C:\Program Files\OpenOffice.org 2.0\program, there is a file called soffice.bin. Make a copy of that file and call it soffice-bin.exe, then run this copy. What entries matching menubar do you get in filemon?


Here's the output. Again, no apparent errors:

1 2:43:38 PM SOFFICE.BIN:576 DIRECTORY C:\Program Files\OpenOffice.org 2.0\share\config\soffice.cfg\modules\swriter\ SUCCESS FileBothDirectoryInformation: menubar
2 2:43:38 PM SOFFICE.BIN:576 DIRECTORY C:\Program Files\OpenOffice.org 2.0\share\config\soffice.cfg\modules\swriter\ SUCCESS FileBothDirectoryInformation: menubar
3 2:43:38 PM SOFFICE.BIN:576 DIRECTORY C:\Program Files\OpenOffice.org 2.0\share\config\soffice.cfg\modules\swriter\ SUCCESS FileBothDirectoryInformation: menubar
4 2:43:38 PM SOFFICE.BIN:576 DIRECTORY C:\Documents and Settings\otaku\Application Data\OpenOffice.org2\user\config\soffice.cfg\modules\swriter\ SUCCESS FileBothDirectoryInformation: menubar
5 2:43:38 PM SOFFICE.BIN:576 DIRECTORY C:\Documents and Settings\otaku\Application Data\OpenOffice.org2\user\config\soffice.cfg\modules\swriter\ SUCCESS FileBothDirectoryInformation: menubar
6 2:43:38 PM SOFFICE.BIN:576 DIRECTORY C:\Documents and Settings\otaku\Application Data\OpenOffice.org2\user\config\soffice.cfg\modules\swriter\ SUCCESS FileBothDirectoryInformation: menubar
7 2:43:38 PM SOFFICE.BIN:576 OPEN C:\Program Files\OpenOffice.org 2.0\share\config\soffice.cfg\modules\swriter\menubar\ SUCCESS Options: Open Directory Access: All
8 2:43:38 PM SOFFICE.BIN:576 DIRECTORY C:\Program Files\OpenOffice.org 2.0\share\config\soffice.cfg\modules\swriter\menubar\ SUCCESS FileBothDirectoryInformation: *
9 2:43:38 PM SOFFICE.BIN:576 DIRECTORY C:\Program Files\OpenOffice.org 2.0\share\config\soffice.cfg\modules\swriter\menubar\ SUCCESS FileBothDirectoryInformation
10 2:43:38 PM SOFFICE.BIN:576 DIRECTORY C:\Program Files\OpenOffice.org 2.0\share\config\soffice.cfg\modules\swriter\menubar\ NO MORE FILES FileBothDirectoryInformation
11 2:43:38 PM SOFFICE.BIN:576 CLOSE C:\Program Files\OpenOffice.org 2.0\share\config\soffice.cfg\modules\swriter\menubar\ SUCCESS
12 2:43:38 PM SOFFICE.BIN:576 OPEN C:\Documents and Settings\otaku\Application Data\OpenOffice.org2\user\config\soffice.cfg\modules\swriter\menubar\ SUCCESS Options: Open Directory Access: All
13 2:43:38 PM SOFFICE.BIN:576 DIRECTORY C:\Documents and Settings\otaku\Application Data\OpenOffice.org2\user\config\soffice.cfg\modules\swriter\menubar\ SUCCESS FileBothDirectoryInformation: *
14 2:43:38 PM SOFFICE.BIN:576 DIRECTORY C:\Documents and Settings\otaku\Application Data\OpenOffice.org2\user\config\soffice.cfg\modules\swriter\menubar\ SUCCESS FileBothDirectoryInformation
15 2:43:38 PM SOFFICE.BIN:576 DIRECTORY C:\Documents and Settings\otaku\Application Data\OpenOffice.org2\user\config\soffice.cfg\modules\swriter\menubar\ NO MORE FILES FileBothDirectoryInformation
16 2:43:38 PM SOFFICE.BIN:576 CLOSE C:\Documents and Settings\otaku\Application Data\OpenOffice.org2\user\config\soffice.cfg\modules\swriter\menubar\ SUCCESS
17 2:43:38 PM SOFFICE.BIN:576 DIRECTORY C:\Program Files\OpenOffice.org 2.0\share\config\soffice.cfg\modules\swriter\ SUCCESS FileBothDirectoryInformation: menubar
18 2:43:38 PM SOFFICE.BIN:576 DIRECTORY C:\Program Files\OpenOffice.org 2.0\share\config\soffice.cfg\modules\swriter\ SUCCESS FileBothDirectoryInformation: menubar
19 2:43:38 PM SOFFICE.BIN:576 DIRECTORY C:\Program Files\OpenOffice.org 2.0\share\config\soffice.cfg\modules\swriter\ SUCCESS FileBothDirectoryInformation: menubar
20 2:43:38 PM SOFFICE.BIN:576 DIRECTORY C:\Program Files\OpenOffice.org 2.0\share\config\soffice.cfg\modules\swriter\ SUCCESS FileBothDirectoryInformation: menubar
21 2:43:38 PM SOFFICE.BIN:576 OPEN C:\Documents and Settings\otaku\Application Data\OpenOffice.org2\user\config\soffice.cfg\modules\swriter\menubar\ SUCCESS Options: Open Directory Access: All
22 2:43:38 PM SOFFICE.BIN:576 DIRECTORY C:\Documents and Settings\otaku\Application Data\OpenOffice.org2\user\config\soffice.cfg\modules\swriter\menubar\ SUCCESS FileBothDirectoryInformation: *
23 2:43:38 PM SOFFICE.BIN:576 DIRECTORY C:\Documents and Settings\otaku\Application Data\OpenOffice.org2\user\config\soffice.cfg\modules\swriter\menubar\ SUCCESS FileBothDirectoryInformation
24 2:43:38 PM SOFFICE.BIN:576 DIRECTORY C:\Documents and Settings\otaku\Application Data\OpenOffice.org2\user\config\soffice.cfg\modules\swriter\menubar\ NO MORE FILES FileBothDirectoryInformation
25 2:43:38 PM SOFFICE.BIN:576 CLOSE C:\Documents and Settings\otaku\Application Data\OpenOffice.org2\user\config\soffice.cfg\modules\swriter\menubar\ SUCCESS
26 2:43:38 PM SOFFICE.BIN:576 OPEN C:\Program Files\OpenOffice.org 2.0\share\config\soffice.cfg\modules\swriter\menubar\ SUCCESS Options: Open Directory Access: All
27 2:43:38 PM SOFFICE.BIN:576 DIRECTORY C:\Program Files\OpenOffice.org 2.0\share\config\soffice.cfg\modules\swriter\menubar\ SUCCESS FileBothDirectoryInformation: *
28 2:43:38 PM SOFFICE.BIN:576 DIRECTORY C:\Program Files\OpenOffice.org 2.0\share\config\soffice.cfg\modules\swriter\menubar\ SUCCESS FileBothDirectoryInformation
29 2:43:38 PM SOFFICE.BIN:576 DIRECTORY C:\Program Files\OpenOffice.org 2.0\share\config\soffice.cfg\modules\swriter\menubar\ NO MORE FILES FileBothDirectoryInformation
30 2:43:38 PM SOFFICE.BIN:576 CLOSE C:\Program Files\OpenOffice.org 2.0\share\config\soffice.cfg\modules\swriter\menubar\ SUCCESS
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PostPosted: Tue Jun 06, 2006 10:55 am    Post subject: Reply with quote

After launching soffice-bin.exe, does the application have menus (File, Edit, View, etc.)? If so, what happens when you select File | New | Text Document? That should bring up a blank document and the menus and toolbars in the application window should be replaced by Writer's menus and toolbars.
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Last edited by pulsifer on Mon Jan 22, 2007 6:36 pm; edited 1 time in total
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PostPosted: Tue Jun 06, 2006 10:56 am    Post subject: Reply with quote

After launching soffice-bin.exe, does the application have menus (File, Edit, View, etc.)? If so, what happens when you select File | New | Text Document? That should bring up a blank document and the menus and toolbars in the application window should be replaced by Writer's menus and toolbars.
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Last edited by pulsifer on Mon Jan 22, 2007 6:57 pm; edited 1 time in total
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PostPosted: Tue Jun 06, 2006 11:30 am    Post subject: Reply with quote

pulsifer wrote:
After launching soffice-bin.exe, does the application have menus (File, Edit, View, etc.)? If so, what happens when you select File | New | Text Document? That should bring up a blank document and the menus and toolbars in the application window should be replaced by Writer's menus and toolbars.


Thanks for the quick reply. When I launch the soffice-bin.exe file, a brand new Writer document is displayed. There still are no menus or toolbars available, and it acts exactly as if I had started Writer via a shortcut.
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PostPosted: Tue Jun 06, 2006 7:30 pm    Post subject: Reply with quote

I apologize, I'm pretty much out of ideas to remotely troubleshoot why OOo is not reading its menu and toolbar configuration files. Of course, there must be a reason, but it might not be easy to find. Two final suggestions though: (1) Using filemon, check to see what directory is being accessed under "Documents and Settings". The directory will be something like C:\Documents and Settings\<username>\Application Data\OpenOffice.org2\. Close OOo, shutdown the quickstarter if its enabled, delete the entire Documents and Settings OpenOffice.org2 directory and all subdirectories, then rerun OOo. (2) If it still doesn't work, I suggest installing OOo on another computer, get that working, and then start comparing what is different between the two systems. Good luck.
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Last edited by pulsifer on Mon Jan 22, 2007 6:57 pm; edited 1 time in total
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PostPosted: Tue Jun 06, 2006 8:05 pm    Post subject: Reply with quote

pulsifer wrote:
I apologize, I'm pretty much out of ideas to remotely troubleshoot why OOo is not reading its menu and toolbar configuration files. Of course, there must be a reason, but it might not be easy to find. Two final suggestions though: (1) Using filemon, check to see what directory is being accessed under "Documents and Settings". The directory will be something like C:\Documents and Settings\<username>\Application Data\OpenOffice.org2\. Close OOo, shutdown the quickstarter if its enabled, delete the entire Documents and Settings OpenOffice.org2 directory and all subdirectories, then rerun OOo. (2) If it still doesn't work, I suggest installing OOo on another computer, get that working, and then start comparing what is different between the two systems. Good luck.


Thanks anyway. I tried deleting the directory under application data as you suggested, but the problem still presents.

Does anyone else have any other suggestions?
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PostPosted: Thu Apr 26, 2012 11:02 am    Post subject: Same exact problem with OO 3.0 Reply with quote

I have this same exact problem with OO 3.0
Everything was working fine for months, and all of a sudden, I got "recovering document" startup, tried to cancel, and ALL the menus and toolbars disappeared.
Really, no solution for this?
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