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Openoffice crashes during save
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Redraven
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PostPosted: Tue Jun 13, 2006 11:20 am    Post subject: Openoffice crashes during save Reply with quote

Hello

Openoffice write is crashing every time I try to save a document.
I get the following error message in the terminal window:
"/etc/openoffice.org-2.0/program/soffice: line 233: 6511 Floating point exception"$sd_prog/$sd_binary" "$@""
However this line is displayed after I quit the recovery page, and might not be related to the actual problem.

The weird thing is that it worked smoothly a few months ago without this problem. I might have had a system update that affects openoffice?
Would it be possible get some sort of debug trace from openoffice to track down the problem?
Any other ideas?

I'm running:
Gnu/Linux Debian Sarge, kernel 2.6.14
KDE (crashes in fluxbox as well)
Openoffice 2.0.2 - debian package downloaded from openoffice site.
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Robert Tucker
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Location: Manchester UK

PostPosted: Tue Jun 13, 2006 1:53 pm    Post subject: Reply with quote

I've also started having this problem:

www.oooforum.org/forum/viewtopic.phtml?t=37941

I have been thinking it might be something to do with upgrades I made relating to Anjuta, Glade and Gnome over the weekend which might have affected the C libraries.

Since my post I've uninstalled 2.0.2 and installed the RC5 for 2.0.3 which still had the same problem but did allow me to get an error report off to the developers.

Debian Stable, Kernel 2.4.27-2, Gnome
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noranthon
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PostPosted: Wed Jun 14, 2006 3:49 am    Post subject: Reply with quote

Redraven wrote:
Quote:
Would it be possible get some sort of debug trace from openoffice to track down the problem?

The OO trace is probably what goes to Sun as a crash report. There may be a copy in your user directory. If you want other trace, you could start the software from a command line and, if you want a lot to read, preface the command with strace.
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Redraven
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PostPosted: Wed Jun 14, 2006 7:54 am    Post subject: Space character is to blame? Reply with quote

I've tried the following:

When I start a new docment and writes something without space characters I can perfectly well save my document. When I write something with a space character and tries to save, then openoffice crashes.
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Robert Tucker
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PostPosted: Wed Jun 14, 2006 9:23 am    Post subject: Reply with quote

I have now installed the backports version (2.0.1-4bpo1) which seems to work (although there are no Help files with it).

www.backports.org

Add:

deb http://www.backports.org/debian/ sarge-backports main

to your repository list and select out the relevant OpenOffice packages in Synaptic (or however else you generally install).
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gmv
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PostPosted: Thu Jun 15, 2006 6:44 am    Post subject: Reply with quote

Hello!

I have had the same problem on my Debian Sarge. Just using spaces prevented saving as .ods but saving as .xls worked!

I figured out that the last upgrade of libfreetype6 to version 2.1.7-2.5 caused this trouble. After downgrading to 2.1.7-2.4 the problem vanished.

Hope this is of any aid.
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gmv
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PostPosted: Thu Jun 15, 2006 6:54 am    Post subject: Reply with quote

sorry forgot to mention how to downgrade Wink

first find any debian mirror http://www.debian.org/mirror/list
goto /pool/main/f/freetype/ and download libfreetype6_2.1.7-2.4_<arch>.deb
eventually download the dev package as well
as root use dpkg -i to downgrade the packages
lastly I used aptitude to mark the packages as 'hold' to prevent them from updates until some coming package of either freetype6 or oo will be flawless

good luck!
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Robert Tucker
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PostPosted: Thu Jun 15, 2006 7:33 am    Post subject: Reply with quote

Thanks gmv.

The downgrade has fixed mine too.
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Redraven
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PostPosted: Sat Jun 17, 2006 10:55 am    Post subject: fixed Reply with quote

I have downgraded libfreetype.
Openoffice is working as i it should now.

yippiay.... Very Happy thanks
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ninorpereira
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PostPosted: Mon Jun 19, 2006 8:06 am    Post subject: Reply with quote

Thanks for the tip: after downgrading, mine seems to be working too.

Can you explain how you figured out that this was the problem? I'm completely
baffled (and, of course, very impressed) how you came up with
this trick.

Nino
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Robert Tucker
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PostPosted: Mon Jun 19, 2006 10:21 am    Post subject: Reply with quote

ninorpereira wrote:
Can you explain how you figured out that this was the problem? I'm completelybaffled (and, of course, very impressed) how you came up with this trick.


You might have found that you could still save as Word 2003 XML. If you did and then then tried to save as .odt you would have got a command line message including:

# Problematic frame:
# C [libfreetype.so.6+0x3ba84]

www.oooforum.org/forum/viewtopic.phtml?t=37941

It might have been worthwhile on my part to have checked the existence of a libfreetype package but I didn't get that far. Maybe gvm knew he had recently upgraded it.
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ninorpereira
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PostPosted: Wed Jun 21, 2006 5:31 am    Post subject: openaoffice crashing Reply with quote

After replacing the library with the older version OO worked again as it should,
but only for a day or so: the problem reappeared thereafter.

I have to admit that I didn't do the 'aptitude' command, since I didn't
know how that worked. From the man pages I inferred that you wanted to do

sudo aptitude forbid-version libfreetype6_2.1.7-2.4_i386.deb

but this asked me to sanction removing a whole bunch of files that
I didn't know the purpose of. I could have taken this on faith, but I
decided I didn't want to delete all this stuff: it would be easier to
re-install the lib.....deb every time OpenOffice decides to crash again.

Any advice?

Nino
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Robert Tucker
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PostPosted: Wed Jun 21, 2006 6:05 am    Post subject: Re: openaoffice crashing Reply with quote

ninorpereira wrote:
I have to admit that I didn't do the 'aptitude' command, since I didn't
know how that worked. From the man pages I inferred that you wanted to do

sudo aptitude forbid-version libfreetype6_2.1.7-2.4_i386.deb

but this asked me to sanction removing a whole bunch of files that
I didn't know the purpose of.


I just used Synaptic:

Package>Lock version
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gmv
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PostPosted: Thu Jun 22, 2006 8:16 am    Post subject: Reply with quote

Hi nino!

Since I knew that oo was working with a specific document just a few days before I had a look into the recent changes of my system. I use aptitude to manage my configuration (Debian Sarge). There is a file /var/log/aptitude where every change is logged. I found that just libfreetype6 and libtiff4 were upgraded. I downgraded them and everything worked.
But aptitude would try to upgrade them again so I locked the version there.

About using aptitude: just do a sudo aptitude. then type / to enter the search mode. search for libfreetype. enter normal mode with return. type = to lock the version.
the term 'forbid version' seems strange to me since you want to 'hold' the version ...-2.4...

hope this helps
gmv
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Digimer
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PostPosted: Thu Jul 20, 2006 6:01 am    Post subject: Reply with quote

For the record, it looks like this fixed the same problem I was having (also under Debian Stable). Smile Thanks for the fix!

Madison
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