Openoffice crashes during save

Redraven · Newbie Joined: 13 Jun 2006 Posts: 3

Hello

Openoffice write is crashing every time I try to save a document.
I get the following error message in the terminal window:
"/etc/openoffice.org-2.0/program/soffice: line 233: 6511 Floating point exception"$sd_prog/$sd_binary" "$@""
However this line is displayed after I quit the recovery page, and might not be related to the actual problem.

The weird thing is that it worked smoothly a few months ago without this problem. I might have had a system update that affects openoffice?
Would it be possible get some sort of debug trace from openoffice to track down the problem?
Any other ideas?

I'm running:
Gnu/Linux Debian Sarge, kernel 2.6.14
KDE (crashes in fluxbox as well)
Openoffice 2.0.2 - debian package downloaded from openoffice site.

Robert Tucker · Posted: Tue Jun 13, 2006 1:53 pm Post subject:

I've also started having this problem:

www.oooforum.org/forum/viewtopic.phtml?t=37941

I have been thinking it might be something to do with upgrades I made relating to Anjuta, Glade and Gnome over the weekend which might have affected the C libraries.

Since my post I've uninstalled 2.0.2 and installed the RC5 for 2.0.3 which still had the same problem but did allow me to get an error report off to the developers.

Debian Stable, Kernel 2.4.27-2, Gnome

noranthon · Super User Joined: 07 Jul 2005 Posts: 3318

Redraven wrote:

Redraven · Newbie Joined: 13 Jun 2006 Posts: 3

I've tried the following:

When I start a new docment and writes something without space characters I can perfectly well save my document. When I write something with a space character and tries to save, then openoffice crashes.

Robert Tucker · Posted: Wed Jun 14, 2006 9:23 am Post subject:

I have now installed the backports version (2.0.1-4bpo1) which seems to work (although there are no Help files with it).

www.backports.org

Add:

deb http://www.backports.org/debian/ sarge-backports main

to your repository list and select out the relevant OpenOffice packages in Synaptic (or however else you generally install).

gmv · Newbie Joined: 15 Jun 2006 Posts: 3

Hello!

I have had the same problem on my Debian Sarge. Just using spaces prevented saving as .ods but saving as .xls worked!

I figured out that the last upgrade of libfreetype6 to version 2.1.7-2.5 caused this trouble. After downgrading to 2.1.7-2.4 the problem vanished.

Hope this is of any aid.

gmv · Newbie Joined: 15 Jun 2006 Posts: 3

sorry forgot to mention how to downgrade Wink

first find any debian mirror http://www.debian.org/mirror/list
goto /pool/main/f/freetype/ and download libfreetype6_2.1.7-2.4_<arch>.deb
eventually download the dev package as well
as root use dpkg -i to downgrade the packages
lastly I used aptitude to mark the packages as 'hold' to prevent them from updates until some coming package of either freetype6 or oo will be flawless

good luck!

Robert Tucker · Posted: Thu Jun 15, 2006 7:33 am Post subject:

Thanks gmv.

The downgrade has fixed mine too.

Redraven · Newbie Joined: 13 Jun 2006 Posts: 3

I have downgraded libfreetype.
Openoffice is working as i it should now.

yippiay.... Very Happy

thanks

ninorpereira · Posted: Mon Jun 19, 2006 8:06 am Post subject:

Thanks for the tip: after downgrading, mine seems to be working too.

Can you explain how you figured out that this was the problem? I'm completely
baffled (and, of course, very impressed) how you came up with
this trick.

Nino

Robert Tucker · Posted: Mon Jun 19, 2006 10:21 am Post subject:

ninorpereira · Posted: Wed Jun 21, 2006 5:31 am Post subject: openaoffice crashing

After replacing the library with the older version OO worked again as it should,
but only for a day or so: the problem reappeared thereafter.

I have to admit that I didn't do the 'aptitude' command, since I didn't
know how that worked. From the man pages I inferred that you wanted to do

sudo aptitude forbid-version libfreetype6_2.1.7-2.4_i386.deb

but this asked me to sanction removing a whole bunch of files that
I didn't know the purpose of. I could have taken this on faith, but I
decided I didn't want to delete all this stuff: it would be easier to
re-install the lib.....deb every time OpenOffice decides to crash again.

Any advice?

Nino

Robert Tucker · Posted: Wed Jun 21, 2006 6:05 am Post subject: Re: openaoffice crashing

gmv · Newbie Joined: 15 Jun 2006 Posts: 3

Hi nino!

Since I knew that oo was working with a specific document just a few days before I had a look into the recent changes of my system. I use aptitude to manage my configuration (Debian Sarge). There is a file /var/log/aptitude where every change is logged. I found that just libfreetype6 and libtiff4 were upgraded. I downgraded them and everything worked.
But aptitude would try to upgrade them again so I locked the version there.

About using aptitude: just do a sudo aptitude. then type / to enter the search mode. search for libfreetype. enter normal mode with return. type = to lock the version.
the term 'forbid version' seems strange to me since you want to 'hold' the version ...-2.4...

hope this helps
gmv

Digimer · General User Joined: 13 Jul 2006 Posts: 6

For the record, it looks like this fixed the same problem I was having (also under Debian Stable). Smile

Thanks for the fix!

Madison