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Startup problems

 
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nosebleed
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Joined: 11 Jan 2003
Posts: 30
Location: Virginia, USA

PostPosted: Thu Jan 23, 2003 7:17 pm    Post subject: Startup problems Reply with quote

I have multiple user settiings on my computer (Win98) when I load OpenOffice.org in my profile it works fine! But when I go to the default profile (When you click cancel on the Network Neighborhood login) it gives an error message about application data from a previous installation (I had 1.0.1 before, now I have 1.0.2). The error message also comes up every time the quickstarter tries to load in default mode. I don't want to disable the quickstarter then it would take forever for OOo to load normally.

I know this probably isn't very clear but I'd just like to know how to get it to work in this mode.
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yogo
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PostPosted: Thu Jan 23, 2003 8:57 pm    Post subject: Reply with quote

Did you have this problem before you upgraded to 1.0.2?

Win98's idea of users is very different from Win2k or XP. Did you do a multi-user install or a normal install?
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nosebleed
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Joined: 11 Jan 2003
Posts: 30
Location: Virginia, USA

PostPosted: Fri Jan 24, 2003 6:21 am    Post subject: Reply with quote

I never had any problem of this kind before.

I did a normal install to C:/Program files/ but I was logged in on my user profile at the time.

There was some application data left over from the previous installation in C:/WINDOWS/ that's causing the problem.
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nosebleed
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Joined: 11 Jan 2003
Posts: 30
Location: Virginia, USA

PostPosted: Fri Jan 24, 2003 8:16 am    Post subject: Reply with quote

Okay, here is exactly what the error message says:

"The application cannot be started.
The configuration file "C:\WINDOWS\Application Data\sversion.ini" does not support the current version.
Do you want to start the setup application to check your installation?"

I hope anyone who came across this same message knows the solution. Confused
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draude
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Joined: 10 Dec 2002
Posts: 353
Location: San Francisco

PostPosted: Fri Jan 24, 2003 3:53 pm    Post subject: Reply with quote

You might click 'okay' to start the setup program and choose to repair your installation. That might fix the non-user account setup of OOo.
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nosebleed
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Joined: 11 Jan 2003
Posts: 30
Location: Virginia, USA

PostPosted: Fri Jan 24, 2003 7:22 pm    Post subject: Reply with quote

Okay, thanks a lot, everythings working fine now!

I had to download the install file because I deleted the original install folder after I installed the program, and I didn't have it saved on a CD-ROM.
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