Acroread cannot print pdf exported by OOO

eulaersivan · General User Joined: 04 May 2009 Posts: 8

When I export a file to PDF, acroread cannot print that file. The file can be printed with Evince.

I have the impression that this problem occurs since upgrading OpenSuse 11.3. I'm currently using OOO 3.2.1.4.

Tx for your help.

Ivan

therabi · Super User Joined: 01 Sep 2010 Posts: 562

aronboss · Newbie Joined: 13 Sep 2010 Posts: 2

I am writing a 300 page book in Open Office 3.2.1 with footnotes and indexes.
I distribute the book in pdf format to proof-readers.

However, a lot of people using Adobe software can not use the pdf-file otherwise than just reading. They can not insert remarks. The Adobe Reader will crash with error 109.

Checking the pdf made by OpenOffice with Preflight pfd 1.4 will give a undefined error in Acrobat Profssional 8. Hence, it is not accepted as a correct pdf.

The problem is in the index and the footnotes. Once these are removed the document is correct and accepted.

To fix the problem I can remove all 256 footnotes by hand. But I cannot find a way to do it in batch. I cannot find and replace footnotes. Is this correct? Am I missing something? Does anybody know a way to just dump all the footnotes in one go?

In the long run it would be perfect to have indexes an footnotes supported in correct PFD's. Is this planned in a future version?

Thank you for your attention.

Aron

eulaersivan · General User Joined: 04 May 2009 Posts: 8

It was working until my update - I think even with indexes and footnotes. But it is no longer working.

A work-around would be to print it to PS and then convert the PS-file to a PDF. This is a working solution, but not preferred.

Ivan

aronboss · Newbie Joined: 13 Sep 2010 Posts: 2

Ivan,

I tried printing to a postscript file. It worked fine. I am only losing the links in the generated pdf, but that is a small price to pay.

Thank you!

Aron

eulaersivan · General User Joined: 04 May 2009 Posts: 8

Does anyone have the same problem when converting to pdf? I'm not sure if it is an Adobe problem, becauseI can't print with different Adobe versions.

rbremer · Newbie Joined: 15 Sep 2010 Posts: 2

I have the very same issue. PDF created with OO 3.2.1 on Mac OS. Opening in all kinds of PDF applications is fine, printing with Acroread 9.3.4 on Windows and Mac OS fails on page 2 (which has the table of contents on it). If I skip that page it works without issues.

I will try to update the TOC style to not use hyperlinks and post my results here.

Ronny

rbremer · Newbie Joined: 15 Sep 2010 Posts: 2

This is really interesting. I did not change the style of the TOC, so all TOC entries contain a hyperlink, however, I used the File->Export as PDF route to create a PDF and it works fine. After I used it, I can now also use the button in the tool bar without problems (at least on that document, I need to try others).

One thing I noticed, though, in the PDF which fails to print there are no hyperlinks on the TOC pages, on the newly generated PDFs there are.

I did not update OO in any way between the creation of the failed PDFs and the working ones, so the only thing which could have changed is OS patches to Mac OS X. So I assume entering the File->Export as PDF dialog will update/reset some settings, which gets picked up by the toolbar shortcut, but I am not sure.

Ronny

eulaersivan · General User Joined: 04 May 2009 Posts: 8

I've performed some additional testing.

A document with no footnotes which is exported to PDF >> no problem to print with acroread

A document with footnotes which is exported to PDF >> failed to print with acroread, but can be printed with evince

This feature was working in the past. I doubt if it is a problem of Acroread because I've tested it with several versions of Acroread (Linux & Windows). Should this be submitted as an OOO bug?

Ivan

jpozdom · Newbie Joined: 17 Sep 2010 Posts: 1

As a workarround I have reconstructed the PDF

1. Export PDF with OpenOffice
2. $ pdftops document.pdf document.ps
3. $ ps2pdf14 document.ps document.pdf

Now you can print the PDF with Acroread.

Hope this helps.

PromptJock · Super User Joined: 26 Jul 2006 Posts: 741

eula: try installing PDFCreator and "print" your PDFs with it rather than directly exporting them from OOo.

Your problem (or versions thereof) has come up a lot and it seems that using a PDF "printer" (i.e., PDFCreator) seems to solve the problem a lot, especially with "complex" documents like yours.

Hope this helps....
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