REQUEST FROM UNKNOWN PUBLISHER TO CHANGE PROGRAM

[rmhausman@gmail.com]

When I try to open Open Office Writer, I get a REQUEST FROM UNKNOWN PUBLISHER TO CHANGE PROGRAM. If I click on yes, or if I click on no, I lose open office. So I'm unable to use Open Office Writer. What's going on? What can I do? I am a habitual but unsophisticated user.

[thomasjk]

What do you mean you lose Openoffice? What OS and what version of OOo?
Try resetting the user profile http://user.services.openoffice.org/en/forum/viewtopic.php?f=74&t=12426

[rmhausman@gmail.com]

1. When I click no, the previous window on my monitor reappears.

2. I'm using Windows 7. My OOo version is 3.3

[thomasjk]

Did you try what suggested in my previous post?

[rmhausman@gmail.com]

No.Your instructions are too hard for me to understand.

I "uninstalled" 3.3 and downloaded 3.4. Window said it would begin to install in 0 seconds, but it didn't.

Thanks for trying to help me. Please keep trying.

[rmhausman@gmail.com]

Mistake in my last message.

Re 3.4, I got this message:

OpenOffice.org Icon
Your OpenOffice.org download will start in 0 seconds

But nothing happened.

[rmhausman@gmail.com]

Thanks, Thomasjk. I finally succeeded in installing 3.4 and all is well.

Newbie