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alxobr
General User
Joined: 08 Oct 2007
Posts: 6
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 Posted: Sun Jul 29, 2012 2:34 am Post subject: Cannot get context sensitive help |
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Hi all,
I read everywhere about OOO’s context sensitive help, e.g here
.http://www.openoffice.org/why/why_great.html
but I can’t manage to get it.I tried F1, CTRL+F1, SHIFT+F1. I also tried to put back and reset the help assistant but it just pops up sometimes out of my control.
I am usually able to find my way in OOO’s very clear and well designed help system, but context sensitive help would be very useful to a friend of mine who has been using MS Word like a typewriter for years. I tried to teach him the basics and he is now beginning with OOO and trying to use it correctly. He has of course a lot of questions and problems. However I can’t tell him to use context sensitive help if I’m not able to get it myself. He is using Windows.
I am using OOO 3.3.0 on Linux. Is it just a matter of upgrading to 3.4 ?
Alexandre |
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jrkrideau
Super User
Joined: 08 Aug 2005
Posts: 6733
Location: Kingston ON Canada
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| Posted: Sun Jul 29, 2012 5:41 am Post subject: Re: Cannot get context sensitive help |
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| alxobr wrote: | Hi all,
I read everywhere about OOO’s context sensitive help, e.g here
.http://www.openoffice.org/why/why_great.html
but I can’t manage to get it.I tried F1, CTRL+F1, SHIFT+F1. I also tried to put back and reset the help assistant but it just pops up sometimes out of my control.
I am usually able to find my way in OOO’s very clear and well designed help system, but context sensitive help would be very useful to a friend of mine who has been using MS Word like a typewriter for years. I tried to teach him the basics and he is now beginning with OOO and trying to use it correctly. He has of course a lot of questions and problems. However I can’t tell him to use context sensitive help if I’m not able to get it myself. He is using Windows.
I am using OOO 3.3.0 on Linux. Is it just a matter of upgrading to 3.4 ?
Alexandre |
Well upgrading might help but I think it's in preferences so probably not.
I'm on Ubuntu LibreOffice at the moment but I think
Tools > Options > OOo > User is the place to look. Just check the tip and help boxes and you should be okay.
I shudder to think of what your friend's files look like. 
_________________
jrkrideau
Kingston ON Canada
Currently using Windows 7 & OOo 3.4.0 and Ubuntu 12.04 & LibreOffice 3.5.2.2 |
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alxobr
General User
Joined: 08 Oct 2007
Posts: 6
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| Posted: Mon Jul 30, 2012 2:42 am Post subject: Re: Cannot get context sensitive help |
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Thank you jrkrideau for your answer.
| jrkrideau wrote: |
Tools > Options > OOo > User is the place to look. Just check the tip and help boxes and you should be okay.
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Everything is checked there : Tips, Extended tips and Help agent.
| jrkrideau wrote: |
I shudder to think of what your friend's files look like. |
Especially when you know that he writes documents full of graphics and more than 50 pages long and he is a perfectionist... 
Cheers,
Alexandre |
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jrkrideau
Super User
Joined: 08 Aug 2005
Posts: 6733
Location: Kingston ON Canada
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| Posted: Mon Jul 30, 2012 5:22 am Post subject: Re: Cannot get context sensitive help |
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| alxobr wrote: | Thank you jrkrideau for your answer.
| jrkrideau wrote: |
Tools > Options > OOo > User is the place to look. Just check the tip and help boxes and you should be okay.
( |
Everything is checked there : Tips, Extended tips and Help agent.
| jrkrideau wrote: |
I shudder to think of what your friend's files look like. |
Especially when you know that he writes documents full of graphics and more than 50 pages long and he is a perfectionist...
Cheers,
Alexandre |
I'm sorry, does he have the help working now? it is not clear from your post.
If not try resetting the user profile
_________________
jrkrideau
Kingston ON Canada
Currently using Windows 7 & OOo 3.4.0 and Ubuntu 12.04 & LibreOffice 3.5.2.2 |
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alxobr
General User
Joined: 08 Oct 2007
Posts: 6
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| Posted: Mon Jul 30, 2012 11:57 am Post subject: Re: Cannot get context sensitive help |
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| jrkrideau wrote: |
I'm sorry, does he have the help working now? it is not clear from your post.
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You are right, my last message was not clear about that. Actually I already had all those settings checked before my first post. Now I have reset the user profile as you kindly suggested and nothing changes. F1 brings me to the top level entry of the help system, CTRL+F1 does nothing.
Alexandre |
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jrkrideau
Super User
Joined: 08 Aug 2005
Posts: 6733
Location: Kingston ON Canada
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| Posted: Tue Jul 31, 2012 8:23 am Post subject: Re: Cannot get context sensitive help |
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| alxobr wrote: | | jrkrideau wrote: |
I'm sorry, does he have the help working now? it is not clear from your post.
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You are right, my last message was not clear about that. Actually I already had all those settings checked before my first post. Now I have reset the user profile as you kindly suggested and nothing changes. F1 brings me to the top level entry of the help system, CTRL+F1 does nothing.
Alexandre |
I'm afraid that was the end of my no-so-helpful suggestions. The last desperate approach would be to uninstall OOo, wipe out the user profile and reinstall from a new download --after checking the MD5sum.
What is your OS and version of OOo/LO?
If Windows you might want to do a clean sweep by using something like Ccleaner or what is it, Recuva ? to really be sure that you have wiped out everything
_________________
jrkrideau
Kingston ON Canada
Currently using Windows 7 & OOo 3.4.0 and Ubuntu 12.04 & LibreOffice 3.5.2.2 |
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