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jwoof
Newbie
Joined: 07 Jan 2011
Posts: 1
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 Posted: Fri Jan 07, 2011 7:54 am Post subject: having trouble installing |
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Just to preface, I am not that great with computers, so I apologize if the answer to my question is totally obvious.
I tried to install OpenOffice yesterday. When the box came up asking me if I wanted to "run" or "save", I hit save. The dialog box then said that it was installing to a temporary folder and that it would take about 1 hour 30 minutes. I walked away and came back a couple hours later and the dialog box was closed but I couldn't find the program on my computer. I tried searching through Window Explorer and looking in my programs, but nothing. I saw that on the OpenOffice download page that I still had open it said that a message had been sent to an e-mail address to complete registration, but the e-mail addres wasn't mine, it was totally random and unfamiliar to me.
????? What did I do wrong and how can I fix it?
Thanks a lot!! |
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jrkrideau
Super User
Joined: 08 Aug 2005
Posts: 6733
Location: Kingston ON Canada
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| Posted: Fri Jan 07, 2011 8:05 am Post subject: Re: having trouble installing |
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| jwoof wrote: | Just to preface, I am not that great with computers, so I apologize if the answer to my question is totally obvious.
I tried to install OpenOffice yesterday. When the box came up asking me if I wanted to "run" or "save", I hit save. The dialog box then said that it was installing to a temporary folder and that it would take about 1 hour 30 minutes. I walked away and came back a couple hours later and the dialog box was closed but I couldn't find the program on my computer. I tried searching through Window Explorer and looking in my programs, but nothing. I saw that on the OpenOffice download page that I still had open it said that a message had been sent to an e-mail address to complete registration, but the e-mail addres wasn't mine, it was totally random and unfamiliar to me.
????? What did I do wrong and how can I fix it?
Thanks a lot!! |
What did you search for? In my case the name of the downloaded file would be OOo_3.2.1_Win_x86_install-wJRE_en-GB.exe
How are you downloading the program? Unless you are on a very slow dial-up modem it should not take anywhere near that long to save the file
For your next try  don't save to a temporary folder. Save to something like the desktop or Documents
Once you have downloaded it (or found it ) just double click on it and follow the instructions.
Good luck
_________________
jrkrideau
Kingston ON Canada
Currently using Windows 7 & OOo 3.4.0 and Ubuntu 12.04 & LibreOffice 3.5.2.2 |
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thomasjk
Super User
Joined: 16 Dec 2005
Posts: 2308
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| Posted: Fri Jan 07, 2011 8:33 am Post subject: |
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| Always download from www.openoffice.org to avoid scammers. Save it to your desktop. then double click to install. |
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