URGENT: Currently open document, processor usage = 100%

ingmar · Guest

Hi OO freakz,

I've just written a document for three hours and just before I wanted to save it, I marked some text and... ooops... nothing works anymore.

The WindowsTaskManager shows me soffice.exe uses about 95% CPU for one and a half hour now.

I can't do anything with OO right now except viewing the screen. Clicking something doesn't do anything.

Can I somehow save my document?

I appreciate any help!

bye
Ingmar

draude · Posted: Wed Jan 29, 2003 10:41 am Post subject:

When you say nothing works, are you saying nothing in OOo works?

You might be able to retrieve a temporary version of your file (if one was made) by checking your temp directories. For example, C:\Documents and Settings\Username\Local Settings\Temp or C:\Windows\Temp. There's also a temp directory in the OOo installation directory.

It could be that another process is causing your problem. You should exit out of all other running apps to be sure of this.

The lesson here is you shouldn't be working for three hours without saving the file. Turn on autosave to force the issue if necessary.

Guest · Posted: Wed Jan 29, 2003 11:09 am Post subject:

draude · Posted: Wed Jan 29, 2003 11:37 am Post subject:

You should copy those temp files to another directory, then try opening them with a text editor like notepad. If they're XML files, you might be able to rebuild the document. The standard document format in OOo is .sxw, which is really just a renamed zip file with several XML documents inside. Good luck!

Ingmar · Guest

thanks VERY MUCH for the help!

I'm trying some things now and if I succeeded I'll tell you.

bye
Ingmar

Ingmar · Guest

OK, I checked the files.

One of them turned out to be a PNG image, the others are some *.grf files. I don't know what grf means but assume it has something to do with grafix.

bye
Ingmar

rhone · General User Joined: 21 Jan 2003 Posts: 25

You might be out of luck. An extracted OOo doc should include:

META-INF/manifest.xml
content.xml
meta.xml
settings.xml
styles.xml

There may be other components as well.

Did you have any images in your doc? That could explain the png file. If you open up those grf files (using say wordpad), you may be able to determine what they are. XML docs are very easy to tell. They say so at the top.

rogier · Guest

I got a simular error with oo, while i was using spellcheck.
With an undelete program i did recover some files sv*.tmp which matched the date. but i got no xml in the files only png and grf as mentioned before.

is all hope lost for me?

Guest · Posted: Sat Mar 01, 2003 11:24 am Post subject: I had the same problem

I had the same problem. No problem, I thought, I've been saving the document so I'll just load the saved file. Then I found out that the server that I'd been saving to had been switched off (it's the weekend). I'd been selecting save and the program had just not bothered to tell me that there was an error. Aaaaarrrrrggggggggh!

Thanks guys for making a free office suite. I'd like to come back and try it again when it's a bit more stable.

For the record: Running on Windows 2000. Version 1.0.1.
Sad

draude · Posted: Sun Mar 02, 2003 4:06 pm Post subject:

Actually, OOo is quite stable. It has some bugs but every software has bugs.

It seems that OOo's failure to notify you that it didn't really save your document on the server is the problem here. Perhaps you should submit this as a bug? I find it odd that the system gave you zero feedback that a save didn't occur. Were you running OOo off the server? Or were you editing a file stored on a network share using a locally installed version of OOo?

Also, what kind of server shuts down over the weekend? Rolling Eyes