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OO 3.3 shortcuts fail: operation requires elevation.

 
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stars1234
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PostPosted: Wed Mar 02, 2011 8:01 am    Post subject: OO 3.3 shortcuts fail: operation requires elevation. Reply with quote

OS: Windows 7 64bit
OO: 3.3, upgraded from 3.2

After upgrade, none of desktop file/folder OO shortcuts work.
The error message is "the requested operation requires elevation."

This user account has admin privileges and is the owner of the file.

A riight click on the shortcut gives me no option to "run as administrator."

In OO 3.2 everything worked.

How do I get my OO shortcuts to work again? (a few shortcuts to files saved in xls or MS word format still work.)

Thanks,
Bob
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thomasjk
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PostPosted: Wed Mar 02, 2011 9:15 am    Post subject: Reply with quote

This is windows permissions issue. This thread may help the requested operation requires elevation
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stars1234
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PostPosted: Wed Mar 02, 2011 9:47 am    Post subject: Reply with quote

Thanks.

I had already tried those. Since I'm already the owner of the program/file, changing owners did nothing.

I then went to the "real" admin." A shortcut made with it worked.
But that didn't help with my shortcuts with the other users. Still got "elevation needed."

It seems to be an OO3.3 + MS shortcut issue?

I guess all I can do is undo the upgrade and return to OO 3.2 if I want my shortcuts to work?

Thoughts?

Bob
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thomasjk
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PostPosted: Wed Mar 02, 2011 10:22 am    Post subject: Reply with quote

If you right click on the shortcut and select Properties can you change the permissions in the security tab to give everyone full control? Or re-do the install using the "real admin" account and install for all users. Other wise I guess 3.2 is you only choice.
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stars1234
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PostPosted: Wed Mar 02, 2011 11:03 am    Post subject: Reply with quote

Thank you.

The suggestion didn't work.
So I restored the system to before I installed 3.3.

Now I have another problem:
"Fatal error."
"The application cannot be started.
The user interface language cannot be determined."

Any way to fix this?

If it takes a reinstall, will that wipe my word & spreadsheet folders or is it okay to install over the current version?
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thomasjk
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PostPosted: Wed Mar 02, 2011 1:02 pm    Post subject: Reply with quote

Use Revo Uninstaller Free to completely remove the old install. Use the most aggressive setting. Then re-install. Your folders should be unaffected. Back them up to be safe.
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