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mcgrane
Newbie
Joined: 06 Sep 2004
Posts: 3
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 Posted: Mon Sep 06, 2004 3:37 pm Post subject: I can't open an OO document |
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I know this must be a BASIC question, so please excuse my ignorance, but ...
I have been sent a text document written in OPEN Office (1.1.2) attached to an email and can't open it.
What do I do?
thanks,
Len |
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cwchia
Super User
Joined: 09 Jan 2003
Posts: 1050
Location: Malaysia
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| Posted: Mon Sep 06, 2004 8:12 pm Post subject: |
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| Do you have OOo installed in your system? what version of OOo and what OS. Please describe in more details. Do you mean that you are unable to download the attachment? If that is so that could be the problem with your email client. In short, we need more details please. |
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mcgrane
Newbie
Joined: 06 Sep 2004
Posts: 3
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| Posted: Mon Sep 06, 2004 8:24 pm Post subject: more details |
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Thanks for your help.
Yes, OO is on the system of the person who sent me the file, but not on mine. I'm not sure what OS they are using, but it's not XP. Probably Win98. (I'm using XP) The OO version is 1.1.2
The attachment came through fine and downloaded onto my desktop. It has a .sxw extension. I was not able to open it. Is there a small app I need to get from the OO site to be able to read OO docs?
The person who sent me the file says some other people have also been unable to open the OO files she is sending them.
Any clues?
thanks,
Len |
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maxqnz
Super User
Joined: 24 Mar 2003
Posts: 1290
Location: Te Ika a Maui, Aotearoa
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| Posted: Mon Sep 06, 2004 8:36 pm Post subject: |
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Without OOo installed, you won't be able to read .sxw files. Ask her to re-send them either as .doc files (if you need to edit them), or PDF, since OOo will save directly to PDF. As an OOo fan, I would encourage you to give it a go, but at around 70MB, it's not a "small app" to download.
_________________
Noho ora mai, ka kite ano.
What Is A Pieriansipist?
OOo 2.4/XP Pro SP2 / OOo 2.3.0.1/OpenSuse 10.3 |
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mcgrane
Newbie
Joined: 06 Sep 2004
Posts: 3
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| Posted: Mon Sep 06, 2004 8:41 pm Post subject: |
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Ah. There's a setting!
Thank you VERY much. I'll ask her to hunt for the right 'save as' button.
Many thanks,
Len
PS. I see a fellow Kiwi here! Kia Ora from chch |
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8daysaweek.co.uk
Super User
Joined: 29 Nov 2003
Posts: 2130
Location: UK
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| Posted: Mon Sep 06, 2004 10:12 pm Post subject: |
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Hi mcgrane,
alternatively, you could convert the file yourself here:
http://www.oooconv.de/
HTH  ,
_________________
James
www.8daysaweek.co.uk - A User-Focused OOo site |
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