Open Office will not load

MaxP · Newbie Joined: 03 Oct 2011 Posts: 3

I have downloaded Open Office and run the instalation without any errors. But when I try to start any part of the program suite it takes me through the registration screens and then ends. Once again there are no errors, but the application simply does not run.

I have tried various different options on the registration screens and I have tried rebooting the PC. Is there something I have missed?

ffrandall · Newbie Joined: 04 Oct 2011 Posts: 4 Location: Norwalk, CT

I have exactly the same problem. It takes me through the registration process, then everything disappears. Please help if you can.

MaxP · Newbie Joined: 03 Oct 2011 Posts: 3

I managed to load the same version of Open Office on a Windows XP PC today and it registered and ran OK.

I tried another reload on the Windows 7 Laptop but the same thing still happens with the registration and the application never runs.

Senteth · Newbie Joined: 04 Oct 2011 Posts: 2

I am also using Openoffice 3.3 with Windows 7 64 bit, and am getting the exact same problem. Up until a few days ago the program worked fine.

So far I have tried multiple reboots, uninstalls and reinstalls, but the problem persists.

ffrandall · Newbie Joined: 04 Oct 2011 Posts: 4 Location: Norwalk, CT

I talked to a Geek Squad rep today and he has no clue. Another person suggested that I turn off McAfee, so I'll try that. If it helps, I'll post again.

ffrandall · Newbie Joined: 04 Oct 2011 Posts: 4 Location: Norwalk, CT

BTW, both people I talked to run OO on Windows 7, 64-bit machines with no problems.

MaxP · Newbie Joined: 03 Oct 2011 Posts: 3

I've had a long search on Google for a solution this morning. I have found the problem reported numerous times, but so far no solution.

Surely someone must have got around it.

ffrandall · Newbie Joined: 04 Oct 2011 Posts: 4 Location: Norwalk, CT

Well, my OOo has started working. I'm not 100% sure why. Here's what I know.

1. I opened it from the Start Menu and it worked. After that, opening it from the desktop icon worked too. Maybe simply using the Start Menu solved the problem. I don't know.

2. It took a fairly long time to open. Maybe I simply had not been waiting long enough after the registration process finished.

Anyway, it works now. Please try the above actions and let me know if either works for you.

genius3e8 · Newbie Joined: 30 Oct 2011 Posts: 1

I was having a heck of a time trying to get Open Office 3.3.0 to work on my Windows 7 64-bit OS. When I installed it I used the Right-Click "Run as Administrator" option just to be safe, even though being logged in as the Admin is supposed to take care of that. It installed fine, but when I tried to open a file I got the Registration page. If I chose Register Later or Do Not Register the program would simply close when I clicked Finish. If I selected I would like to Register the program would freeze when I clicked Finish. Eventually, after reading the post about opening from the Start Menu, I tried that to no avail. I then tried the Right-Click "Run as Administrator" from the Start Menu and when I clicked Finish in the Registration window it asked me to select or create a new database. After completing that step it started working fine. I can now open Open Office files without any issue and without having to use the Right-Click "Run as Administrator" option. I think this has to do with the program not having the permission to create the Registry Key for the database. I hope this saves somebody the hours it took me to get it working on my PC.

Senteth · Newbie Joined: 04 Oct 2011 Posts: 2

The loading from start menu and run as administrator sugestions didn't work for me, but I finally got Openoffice to load by deleting the user settings. Just delete the entire 3 settings folder and everything in it. Hope this helps.

trimguy · Newbie Joined: 14 Nov 2011 Posts: 2

I've tried all the given suggestions and nothing works? It goes to the registration screen and stops. I try to load from the START menu and OpenOffice Base makes me register (AGAIN) then stops.. Are you SURE this works on Windows 7.

Never had this problem on XP Sad

jrkrideau · Posted: Tue Nov 15, 2011 6:55 am Post subject: Re: Doesn't Open

trimguy · Newbie Joined: 14 Nov 2011 Posts: 2

Well, Windows7 NOW tells me Open Office is not compatible, so I have taken the liberty of deleting it. Funny how I wasn't told this when I first tried to download it. Rolling Eyes

Oh well, thanks for nothing, OO. Evil or Very Mad

jrkrideau · Posted: Wed Nov 16, 2011 6:33 am Post subject: Re: Incompatible !

friedrichleicht · Newbie Joined: 31 Mar 2012 Posts: 1

Same issue as OP. My Win7 64bit Home Premium now tells me that OOo is an "incompatible program". None of the "solutions" found on this site (including uninstalling IE9) worked for me. It seems to me that OOo has an unidentified issue with Win7 64bit, otherwise there would not be so many posts all over the internet.
For now, it's MS Office Starter for me. I only ever used Calc or Writer, so Word and Excel are fine.