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Setting Password causes Error saving/opening documents

 
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gusarw
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Joined: 13 Apr 2013
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Location: Chicago, IL

PostPosted: Sat Apr 13, 2013 11:47 am    Post subject: Setting Password causes Error saving/opening documents Reply with quote

Need help with password protection malfunction in OpenOffice 3.4.1 (on iMac with OS X 10.8.3)
Everything below is true for at least Calc and Writer.
I have a file which is password-protected - somefileName.ods
Today I couldn't open it. (The end goal is to be able to open that file)
I know Exclamation the password, but OpenOffice says:

"The password is incorrect. The file cannot be opened."

If I create, edit, save new file(s) - everything is working fine.
If I try to create and save a new file with password (Save as --> and check the Save with password option, then type in a password) it displays a three-line message:

Error saving the document <NAME of that document>:
General Error.
General Input/Output error.


Tried copy/pasting the password, reinstalling, restarting, resetting user profile (deleting folder in ...Library/Application Support/OpenOffice.org/), nothing helps.
Any ideas? Please help!

iMac OS X 10.8.3
OpenOffice.org 3.4.1 (AOO341m1(Build:9593)-Rev.1272282))
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JohnV
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Joined: 07 Mar 2003
Posts: 9183
Location: Lexinton, Kentucky, USA

PostPosted: Sat Apr 13, 2013 1:13 pm    Post subject: Reply with quote

Passwords are case sensitive so try different cases.
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gusarw
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Joined: 13 Apr 2013
Posts: 4
Location: Chicago, IL

PostPosted: Sat Apr 13, 2013 1:48 pm    Post subject: Reply with quote

Not the case. I did copy/paste, tried either case etc., the problem is not with the password itself. As I wrote, even if I create new file, OpenOffice would not be able to save it with any password at all. This is really a case of password set malfunctioning in OpenOffice.
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JohnV
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Location: Lexinton, Kentucky, USA

PostPosted: Sun Apr 14, 2013 10:56 am    Post subject: Reply with quote

You might try resetting you user profile which often fixes weird problems.
http://www.oooforum.org/forum/viewtopic.phtml?t=163982
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gusarw
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Joined: 13 Apr 2013
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Location: Chicago, IL

PostPosted: Sun Apr 14, 2013 4:47 pm    Post subject: Reply with quote

Nope, as I mentioned, done that (2 times actually), didn't help Neutral
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messiii
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Joined: 25 Apr 2013
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PostPosted: Fri Apr 26, 2013 5:21 pm    Post subject: Reply with quote

It seems very complicated
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gusarw
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Joined: 13 Apr 2013
Posts: 4
Location: Chicago, IL

PostPosted: Fri Apr 26, 2013 6:40 pm    Post subject: Problem solved (?) Reply with quote

The problem was solved after a Java update.

Another issue with that Java was it caused FireFox's db-file corruption. At least it looks like it (after some reading online).

So my advice to those with similar problem is to take a suspicious look at Java Smile
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Tim M
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Joined: 02 Jan 2014
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PostPosted: Thu Jan 02, 2014 6:17 am    Post subject: Weird fix Reply with quote

OK. This seems far from solved to me! I was able to get it working again on my Mac.

I'm using OpenOffice 3.4.1 on MacOS 10.6.8

Had the same thing going on. Tried a few of the suggestions with no luck.

Went to http://www.oldapps.com/mac and downloaded OpenOffice 3.0.0 here http://www.oldapps.com/mac/openoffice.php?old_openoffice=9661 BEWARE of all the links on the page that are advertisements to other downloads and look like the right button to press!

I then when and tried to open my password-protected file through OpenOffice 3.0.0. I didn't know it, but I got an old version of the file that was probably in Excel. The old version of OpenOffice crashed a couple of times trying to open it. Then I found I could open the .ods version of the file in OpenOffice 3.4.1. So it was probably just installing the older version and starting it up that mucked around with the necessary files, I guess.
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