soffice.exe hangs at shutdown - cannot shutdown windows

jnagl · Guest

Hi guys !

Lately I'm experiecing following problem regarding Open Office 1.0.1 on several machines : when I try to shutdown Windows ( 98, 2000, XP ) - nothing happens. I discovered that soffice.exe service hangs ( stops responding ) at shutdown procedure so I have to End that Task manually. I also noticed that size of the soffice.exe file is different on problematic machines ( on one machine it reached allmost 100MB ) but after reboot ( I used force ) Very Happy

the size drops to normal size ( about 10 MB ) and then it is possible to shutdown machine normally.
Can somebody tell me, what could be the problem ? Will the installation of OO 1.0.2 solve my problems ?

Thanks a lot !

tyFUZZ · Posted: Fri Feb 14, 2003 6:32 am Post subject:

I had a similar problem: Exclamation

When shutting down a Windows 98 box, soffice.exe hangs...

I discovered that the problem was in the quick-start icon near the clock.

I just removed the quick-start atach from the Startup menu group and the problem gone for good! Wink

_________________
tyFUZZ

jnagl · Guest

Thanks for the aswer, tyFUZZ but :

I tried out your solution, but without the quickstarter loaded the startup of OO apps lasts forever and then everytime I start Writer or Calc , it automatically loads quickstarter icon in the tray and soffice.exe service starts again in the Task Manager - I don't know.

Any more ideas ? Very Happy

Thanks

ftack · Posted: Sun Feb 16, 2003 11:54 pm Post subject:

OpenOffice quickstarter indeed has some problems. To disable Quickstarter, right-click the tray icon and uncheck "Load OpenOffice.org during system ..."

tyFUZZ · Posted: Mon Feb 17, 2003 3:02 am Post subject:

Guest

The Liquidator · Posted: Tue May 20, 2003 3:12 am Post subject:

Hi

The experts recommend that whenever you shut down Windows, you first shut down all other applications. Having Windows forcibly shut down any application against it's will is a very bad thing.

Also (esp with Win 98 SE) if you happen to be on a Network you should always log off and then hit escape at the login screen so as not to be in the Network when you try to shut down.

Ian

Pablo · Guest

After reading all the messages nobody has a solution...
Someone knows how to solve the problem or if there is a patch for solving...

Lots of thanks

Pablo

The Liquidator · Posted: Wed Jul 23, 2003 2:04 pm Post subject:

Hi Paolo

There are so many issues that can face Windows on shutdown it will be very difficult to get to the root of it. It can just as easily be, say, your virus scanner or any other background task that is getting grumpy with OOo when you try to shut down. For example, on my Win 98SE machine Zone Alarm alays crashes on shutdown. It's one of those things.

2 solutions available:

Try the OOo1.1 release candidate - if it is a problem with OOo1.0.1 you can't expect a fix as it's now obsolete. You might find some new features that you like or:

Switch off the quickstarter before you shut down.

Ian

medfar · Guest

tsp · Guest

Yes it does this type of thingi on WIN XP too. after i removed the quick start icon , problem is neglible but WIN XP will hang on office 97 as well and many other programs and that also after applying a 100M service pack. We just have to accept that the powers that be, choose to provide this quality of software. Imagine the B747 flying by wire using this type of software. I wonder????

happy · Guest

My solution has been tested to work on this machine:

Win2k SP4 and XP pro SP1
OOo 1.0.3

Disable quick start on the system tray icon (as mentioned above).

Didn't test any other systems... yet Smile

.