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Altacocker
General User
Joined: 02 Jan 2006
Posts: 5
Location: Calif. Central Coast
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 Posted: Mon Jan 02, 2006 6:54 pm Post subject: Can not find Help |
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Got an error message
Help ID: text%2Fscalc%2Fmain0000.xhp
It said this may help, WELL.....it didn't.
The Help file is in the Open Office folder if I can find it you would think the computer could. What do I do now? |
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noranthon
Super User
Joined: 07 Jul 2005
Posts: 3318
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| Posted: Mon Jan 02, 2006 9:40 pm Post subject: |
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| This sounds like an installation or setup issue. You may find something on the "Setup and troubleshooting" forum. There is also a troubleshooting section in the user guide. |
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noranthon
Super User
Joined: 07 Jul 2005
Posts: 3318
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| Posted: Mon Jan 02, 2006 10:00 pm Post subject: |
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I've just come across this in the users' list:
| Quote: | There is a link given on that discussion (although I couldn't use it) and the issue has been recognized by OOo developers etc. However try this
First close Openoffice
Then visit the following website and download the four files,
scalc.db
scalc.ht
scalc.jar
scalc.key
http://web.mit.edu/ooffice_v2.0/distrib/i386_rhel4/openoffice.org2.0/help/en/
When downloaded put them into C:\Program Files \OpenOffice .org 2.0\help\en (using the default directory location)
....
This problem is discussed in Issue 59499. I followed the advice given there and downloaded the Linux files. This has restored the Help system. I may, however, download and install the Windows Help files in your reference, above. Thank you. |
The thread begins with this post: http://article.gmane.org/gmane.comp.openoffice.questions/111796 |
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8daysaweek.co.uk
Super User
Joined: 29 Nov 2003
Posts: 2130
Location: UK
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Altacocker
General User
Joined: 02 Jan 2006
Posts: 5
Location: Calif. Central Coast
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| Posted: Tue Jan 03, 2006 11:03 am Post subject: |
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| I downloaded the files to the en folder and it still does not work. It seems to work for some people but not me. What do you think I am doing wrong? |
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8daysaweek.co.uk
Super User
Joined: 29 Nov 2003
Posts: 2130
Location: UK
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| Posted: Tue Jan 03, 2006 1:17 pm Post subject: |
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Have you restarted OOo, including closing the quickstarter?
BFN  ,
_________________
James
www.8daysaweek.co.uk - A User-Focused OOo site |
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Altacocker
General User
Joined: 02 Jan 2006
Posts: 5
Location: Calif. Central Coast
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| Posted: Tue Jan 03, 2006 2:54 pm Post subject: |
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| Yes, and to be sure I even rebooted. |
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Altacocker
General User
Joined: 02 Jan 2006
Posts: 5
Location: Calif. Central Coast
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| Posted: Tue Jan 03, 2006 3:40 pm Post subject: |
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Well I got it to work.
I had d/l the individual files as per noranthon's post then got James post and d/l all at once and installed them, no joy, went back and installed one at a time which it would not let me do as they were already there so I renamed them and install each one separately and it works fine. Why they did not work the first time I have no idea, just one of those computer things.
Thanks for all your help. |
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pwright2
Newbie
Joined: 22 Jan 2005
Posts: 3
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| Posted: Mon Jan 09, 2006 2:40 am Post subject: Unable to access the mit.edu messages |
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I have the same problem but am unable to get the mit.edu page. I get a 403 - denied error.
-----Paul-----
_________________
-----Paul----- |
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Altacocker
General User
Joined: 02 Jan 2006
Posts: 5
Location: Calif. Central Coast
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pwright2
Newbie
Joined: 22 Jan 2005
Posts: 3
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| Posted: Mon Jan 09, 2006 4:56 pm Post subject: |
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Substituting the 4 files in the download for the 4 files already in the help/en folder did the trick. Thanks.
-----Paul-----
_________________
-----Paul----- |
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