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WinWord97 error message

 
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mcvickj
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Joined: 28 Mar 2006
Posts: 1
Location: Grand Rapids, MI

PostPosted: Tue Mar 28, 2006 7:34 am    Post subject: WinWord97 error message Reply with quote

Recently we have been fielding a lot of questions about this WinWord97 error message. The exact error message is...

Error loading document file:///D:/FILENAME.doc:
Read-Error.
This is not a WinWord97 file.

Because of compatability issues the default SAVE AS types are set to MS Word.

I had a user who created a new document yesterday, saved it to the hard drive and burned it to a CD. She returned today and tried to open the document from the CD and recieved this error. So she tried to open the saved version from the hard drive and also recieved the error message.

People are going to start showing up with pitchforks soon if we can't figure out what is causing this problem.

Currently we have OpenOffice 2.0 installed. Planning on installing 2.0.1 soon with our next image.
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AndrewZ
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Joined: 21 Jun 2004
Posts: 4140
Location: Colorado, USA

PostPosted: Thu Mar 30, 2006 9:10 am    Post subject: Reply with quote

Can you show me a sample file? One way is to host it using a web hosting service such as http://sendmefile.com
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9point9
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Joined: 31 Aug 2004
Posts: 3875
Location: UK

PostPosted: Thu Mar 30, 2006 10:01 am    Post subject: Reply with quote

It says it's a read error so have you tried copying the file elsewhere and then opening it?
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