general input output error... AGAIN!!!!!

jjstraining · Newbie Joined: 03 Jan 2007 Posts: 3

I have spent the past 3 hours trying to fix the error message below:

general error. general input/ouput error

I HAVE READ MANY OF THE PREVIOUS POSTS, and TRIED COPING THE FILES share/basic script and dialog.xlc as previously suggested (and as suggested in the user guide).

I also tried to find the code with SAL blah blah in soffice to add the '#' in front of it.. but I do not have 'soffice' that can be opened with notepad.

I downloaded the latest software version 2.1.. still get the error!!!!!!!! whew - I've just about had it!

The error started when I began using a network so back up my files (xdrive.com). As mentioned in previous postings, I do not get the error if I only stay on my local drive but this is not a practical option.

DOES ANYONE OUT THERE KNOW HOW TO GET AROUND THIS PROBLEM? Embarassed

brownl · General User Joined: 24 Oct 2005 Posts: 26

In my experience when we get that error in our network environment the file has become corrupt. It most often happens with spreadsheets that are stored on shares.
If you have a copy of Microsoft Office (I know, I hate to even say the words...) You can usually open the file with MSO and recover the data but all of the formatting is lost.
I know that this isn't the best solution but it has worked for us.

Hagar Delest

jjstraining · Newbie Joined: 03 Jan 2007 Posts: 3

xdrive is aol's online file storage service. you simply upload your files to the online drive and it works as a back up for your files/access your files from any computer online.

I never had this problem before, but after downloading my files from the online drive back to my local computer - I get this error on all the files. I guess they lose something in the structure of the files when they return to my local drive? (By the way, xdrive offers 5GB of free space to back up your files). But no good if I cant reopen my files once they have been backed up?????

Any advice? Or should I simply forget about backing up any open office files Smile

Hagar Delest · Posted: Thu Jan 04, 2007 7:12 am Post subject:

What you could do is to keep a file on your HD and also upload it on xdrive. Then bring it back to your HD but in another location. Change the extension .odt to .zip for both files (the one that has been kept on your HD and the one coming back from xdrive). Then, the trick is to spot the differences in the content.

NB: I've had the issue with a file that was open during the backup. I just tested with a bunch of files that I restored and there is no problem.
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