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Trouble when printing to a host based printer

 
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muehlfeld
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Joined: 26 Apr 2007
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PostPosted: Thu Apr 26, 2007 12:54 am    Post subject: Trouble when printing to a host based printer Reply with quote

Hello,

I have a HP Color LaserJet 3600. It`s a host based printer that can`t speak PCL or PS. Also I use OpenOffice 2.2.0 (happend with all other 2.x versions too. I haven`t tried with 1.x).

I have several OpenOffice documents that consist text and pictures. Some of that documents print fine. Many other just print the picture(s) without text.

Just this moring I created a document. I wrote some text and inserted some screenshots. What I got on paper were just the pictures.

Most of the documents I can get anyhow to paper, when setting the picture(s) to background. But this workaround doesn`t work for all documents. But all documents are printed fine on every PCL/PS printer. Just on that hosted based it fails. I also can save the document as PDF and print it as picture. That also works.

It`s not a problem of OpenOffice. I called HP and they told me, they know that this printer is not 100% compatible with all programs, because it`s host based. They told me to buy a different kind of printer and they won`t take this one back.

Now my question: Is there a known workaround for such kind of problems?


Best regards
Marc
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acknak
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PostPosted: Thu Apr 26, 2007 6:03 am    Post subject: Reply with quote

Quote:
Is there a known workaround for such kind of problems?

Scream, yell, call the BBB, have your lawyer send them a nice letter about their defective product ... Wink

I doubt there's anything that will help from the OOo side.

The printer is supported under Linux: http://openprinting.org/show_printer.cgi?recnum=HP-Color_LaserJet_3600

You should be able to try a live Linux CD and at least see if OOo works any better in that environment. If the Linux driver works better, you could recycle an old PC to run Linux and share it as a generic PCL or PS printer. Long shot, but it might be worth a try if you're desperate.

Quote:
I also can save the document as PDF and print it as picture.

I'm not sure what "print it as picture" means, but if that gives you full-resolution prints, then it's probably your simplest option.
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foxcole
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Joined: 19 Jan 2006
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PostPosted: Thu Apr 26, 2007 6:58 am    Post subject: Reply with quote

acknak wrote:

I'm not sure what "print it as picture" means, but if that gives you full-resolution prints, then it's probably your simplest option.

That's essentially the same as scanning the document. It flattens the PDF and removes all text-based formatting, reproducing the font glyph shapes as images rather than as text. The result is usually quite a large file because the document is turned into an image format (jpeg by default, I think).

Marc, these might help:

http://www.oooforum.org/forum/viewtopic.phtml?t=8794

http://www.oooforum.org/forum/viewtopic.phtml?t=41482

http://www.oooforum.org/forum/viewtopic.phtml?t=20743
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