Quickstarter not loading at start up (Solved)

[rwpeck]

A month or two ago I noticed that the OpenOffice.org Quickstarter icon was not always appearing in the system tray at start up. I have the correct box checked under Tools / Options / Memory / Load OO during system start up. If I restart the computer, or log off and log back on, the icon appears.

I did a system restore and it seemed to be okay for awhile, but recently the problem has returned. Sometimes OO quickstarter loads during start up, but most of the time it doesn't. I have also updated to OO 2.2 since first experiencing the problem, but that did not appear fix the problem.

As I recall, the problem first appeared around the time of a Windows xp automatic update that included a file that had to do with verifying the authenticity of Microsoft software, ie, "authentic Microsoft software" or something like that.

I am reluctant to report the matter on the "Issue Tracker" seeing as it is not necessarily repeatable. Maybe others have had a similar experience and we can narrow the matter down to something that can be fixed.

System: PC / Windows xp service pack 2 / OpenOffice.org 2.2.1
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Bob

[Hagar Delest]

Right click on the toolbar and in the properties, see if the OOo quickstarter is set to be displayed Always.

Perhaps the Windows update has cleared some base of registry key related to the quickstarter, you coul dtry to uninstall OOo, run a BoR clean up and install again.
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Now on the EN user community forum

[rwpeck]

I already have OOo set to "Always Show." However, I think you're on to something with the registry key idea. I simply updated to 2.2, but did not uninstall 2.0 first. I will try that next.

When you mention a "BoR clean up," I suspect you're not talking about something so pedestrian as running Windows "Disk Clean Up," or some other Windows system tool. Are we talking about some sort of stand alone registry cleaning application? If so, do you have any recommendations?

Thanks,
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Bob

[Hagar Delest]

Several users have reported good results with CCleaner but there are plenty of them as freewares. I've stopped using all these applications since I switched to Linux, so I've no personal preference.
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Now on the EN user community forum

[rwpeck]

Thanks for the good advice. I have uninstalled OOo, run CC Cleaner, downloaded all Windows updates, reinstalled OOo, and have now shut down and restarted the system about a dozen times and Quickstarter has appeared in the system tray every time.

I don't know if I'll ever get smart enough to fix all my own glitches on my Windows system, but perhaps I'll at least get smart enough to join you in switching to Linux someday.
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Bob

[Hagar Delest]