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Installation failing due to lack of partition

 
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DLD-UK
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PostPosted: Sun Sep 30, 2007 6:06 am    Post subject: Installation failing due to lack of partition Reply with quote

I have just tried to upgrade to 2.3 but the installation fails because I no longer have a partition with the letter :O/. But that partition was never used for the installation or the storing of any documents on the previous installation so I don't understand why it requires it.

I have looked through the registry and done a search of all files but can't find any reference to the partition anywhere in anything connected to OpenOffice. I have even tried uninstalling the previous version and re-running the setup but this made no difference.

Obviously I could change one of my existing partitions to be O:/ but I can't see why there should be any need to do this and I have no idea what impact it would have on other software I'm running.

Any help in fixing this would be much appreciated.

David
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BillP
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PostPosted: Sun Sep 30, 2007 6:55 am    Post subject: Reply with quote

What operating system are using and what was the error message?
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DLD-UK
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PostPosted: Sun Sep 30, 2007 8:20 am    Post subject: Installation failing due to lack of partition Reply with quote

Sorry I should have said both of those. The error message is "Error 1327 Invalid Drive :\O"
I'm running XP/SP2 with all the latest hot fixes etc.

David
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BillP
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PostPosted: Sun Sep 30, 2007 10:18 am    Post subject: Reply with quote

I haven't encountered this error before, but it's probably caused by an invalid value in the regsitry.

Searching the forum for "1327" found this:
http://www.oooforum.org/forum/viewtopic.phtml?t=39485&highlight=1327

Searching Microsoft.com for "error 1327":
http://support.microsoft.com/default.aspx?scid=kb;en-us;327763
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DLD-UK
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PostPosted: Mon Oct 01, 2007 4:51 am    Post subject: Installation failing due to lack of partition Reply with quote

Bill,

Thanks so much for that. I can't believe that such a stupid error exists but the registry does maintain a location for "templates" in

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders use valid drive letters

which if it doesn't exist causes the OpenOffice installation to fail. Given that this is a Microsoft key value you would think that changing partition drive letters in Windows would update the value, but it doesn't. But then it is Microsoft Smile

David
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