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Filter Selection problem (Fedora)

 
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casket
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PostPosted: Thu Dec 13, 2007 5:30 pm    Post subject: Filter Selection problem (Fedora) Reply with quote

Hi,

We have a user who requires chinese support on her workstation enabling her to make translations between Chinese and English.

She is running Fedora 7 2.6.22.9-91.fc7 on Fedora 7. She was running OpenOffice 2.2 when everything was running fine.

Via the Yum GUI (yumex) i installed language support for Chinese. Several dependencies were installed including that for OpenOffice. I fired the workstation back up after the reboot and the chinese characters were showing fine. Part of the installation process included upgrading OpenOffice from 2.2 to 2.3.

However, whenever I try and open an office document (either an .odt or a .doc) it now presents a Filter Selection box with well north of 100 options in no order. When an .odt documents is open it is suffice to choose the first option (OpenOffice 1.0). However when a Microsoft .doc document is opened the user must scroll through about 60 listings to find the Microsoft 98/2000/XP option for her to be able to open her document.

As mentioned the file extensions are fine and this was working perfectly until OpenOffice was upgraded from 2.2 to 2.3.

Can anyone help with this issue? This is rather annoying and the user in question is not 'cluiest' user when it comes to computers and it is a real hastle for her to even understand what she is doing let alone find the correct listing for the correct document.

Any help would be appreciated.

Thanks
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casket
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PostPosted: Tue Dec 18, 2007 5:35 pm    Post subject: Reply with quote

anyone?
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acknak
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PostPosted: Tue Dec 18, 2007 6:03 pm    Post subject: Reply with quote

I suspect that your OpenOffice installation was broken by the install changes--what you describe is typical of a broken install (pieces missing).

If you can, try removing all the OpenOffice packages, then re-installing them, including the language support.

If that still doesn't work, you may have to get the OpenOffice.org packages and install those instead of using the Fedora packages (via yum).
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