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ISP's rejecting mail merge messages, but not Mac mail

 
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2ways
General User
General User


Joined: 16 Jul 2008
Posts: 36
Location: Sydney, Australia

PostPosted: Mon Dec 22, 2008 9:22 pm    Post subject: ISP's rejecting mail merge messages, but not Mac mail Reply with quote

Hi Folks,

I'm using OOo 2.4 on an Intel Mac (10.4.11).

I've been using mail merge for a long time and it works perfectly for me, except for one problem.

There are certain recipients whose ISP's reject my messages. I can send an e-mail to the same address using the Mac Mail application and it gets through fine.

One such recipient mentioned to me that on their end the message is rejected because it lacks a proper message ID.

Below are three message headers:
1) sent from Mac Mail to myself
2) sent via mail merge to one recipient, myself, and Mac Mail put in my junk box
3) sent via mail merge to 98 recipients and arrived happily in my inbox

There is no obvious difference (not to me) in the two mail merge headers, while the notable difference between the Mac mail header and the two mail merge headers is the lack of two lines in the mail merge headers: Message ID and Content-Transfer-Encoding

I pass along all this info because I know virtually nothing about mail servers and want to help anyone out there who has a burning desire to lend me a hand.

Thank you in advance and the headers are below.

Cheers,
2ways

Here is the header of a message sent via Mac Mail to myself.

From: lewis.jones@reap.asn.au
Subject: Plan for Sunday
Date: 20 December 2008 4:35:22 PM
To: sfng_2001@yahoo.com, Gregory.P.Gibbes@student.uts.edu.au, lewis.jones@reap.asn.au
Return-Path: <lewis.jones@reap.asn.au>
Delivered-To: lewis.jones@reap.asn.au
Received: (qmail 60888 invoked from network); 20 Dec 2008 05:35:24 -0000
Received: from localhost.0.0.127.in-addr.arpa (HELO ?192.168.15.102?) (127.0.0.1) by 0 with ESMTP; 20 Dec 2008 05:35:24 -0000
Mime-Version: 1.0 (Apple Message framework v753.1)
Content-Transfer-Encoding: 7bit
Message-Id: <6221E772-B699-45B0-932D-7376BF81BCC6@reap.asn.au>
Content-Type: text/plain; charset=US-ASCII; delsp=yes; format=flowed
X-Mailer: Apple Mail (2.753.1)

Next is the header from an e-mail I sent to myself via mail merge that was deposited in my junk folder. This mail merge was to exactly one recipient, me.

From: lewis.jones@reap.asn.au
Subject: Mail merge sample
Date: 23 December 2008 3:43:10 PM
To: lewis.jones@reap.asn.au
Return-Path: <lewis.jones@reap.asn.au>
Delivered-To: lewis.jones@reap.asn.au
Received: (qmail 44646 invoked from network); 23 Dec 2008 04:43:11 -0000
Received: from localhost.0.0.127.in-addr.arpa (HELO ?127.0.0.1?) (127.0.0.1) by 0 with ESMTP; 23 Dec 2008 04:43:11 -0000
Content-Type: text/plain; charset=UTF-8
Mime-Version: 1.0
X-Mailer: OpenOffice.org 2.0 via Caolan's mailmerge component


Now, here is the header of an e-mail I sent to myself via mail merge that I received happily in my inbox. This message was sent to 98 people.

From: lewis.jones@reap.asn.au
Subject: SPUBS - Today (not Wednesday) - 12-1pm - Quad lawn
Date: 23 December 2008 9:29:30 AM
To: lewis.jones@reap.asn.au
Return-Path: <lewis.jones@reap.asn.au>
Delivered-To: lewis.jones@reap.asn.au
Received: (qmail 88346 invoked from network); 22 Dec 2008 22:29:32 -0000
Received: from localhost.0.0.127.in-addr.arpa (HELO ?127.0.0.1?) (127.0.0.1) by 0 with ESMTP; 22 Dec 2008 22:29:32 -0000
Content-Type: text/plain; charset=UTF-8
Mime-Version: 1.0
X-Mailer: OpenOffice.org 2.0 via Caolan's mailmerge component
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