| View previous topic :: View next topic |
| Author |
Message |
Ryan-sd63 General User

Joined: 05 Dec 2008 Posts: 5
|
Posted: Fri Dec 05, 2008 10:22 am Post subject: OpenOffice 3 hangs opening native files under Linux |
|
|
I'm attempting to install OpenOffice 3 running under Ubuntu 3.04 for use in a school environment. Everything works fine, except opening OpenOffice native format files (odt, odp etc) from a file manager. The OpenOffice splash screen appears, goes away and then an empty frame appears and never fills in.
Starting OpenOffice, then loading the file works fine. Oddly enough, opening Microsoft Office formatted documents from the file manager also works fine.
What can I do to resolve this?
Thank you. |
|
| Back to top |
|
 |
Robert Tucker Moderator


Joined: 16 Aug 2004 Posts: 3367 Location: Manchester UK
|
Posted: Fri Dec 05, 2008 11:28 pm Post subject: |
|
|
What output do you get if you start from the command line:
$ <path to openoffice>/openoffice.org3/program/swriter <path to file>/filename.odt _________________ LibreOffice 3.6.6 on Fedora 18, LibreOffice 4.0.2 on Ubuntu 13.04 (Double Boot) |
|
| Back to top |
|
 |
AndrewZ Moderator


Joined: 21 Jun 2004 Posts: 4140 Location: Colorado, USA
|
|
| Back to top |
|
 |
Ryan-sd63 General User

Joined: 05 Dec 2008 Posts: 5
|
Posted: Mon Dec 08, 2008 7:08 am Post subject: |
|
|
| Robert Tucker wrote: | What output do you get if you start from the command line:
$ <path to openoffice>/openoffice.org3/program/swriter <path to file>/filename.odt |
No output is produced on the command line. I get the Office start up window, followed by a document window that never gets filled in.
Hitting Ctrl+C returns me to the command line, but doesn't close the window. Killing the process doesn't work either, kill -9 seems to be required to close it. |
|
| Back to top |
|
 |
Ryan-sd63 General User

Joined: 05 Dec 2008 Posts: 5
|
Posted: Mon Dec 08, 2008 7:10 am Post subject: |
|
|
The version I'm using was downloaded from openoffice.org. |
|
| Back to top |
|
 |
AndrewZ Moderator


Joined: 21 Jun 2004 Posts: 4140 Location: Colorado, USA
|
|
| Back to top |
|
 |
Ryan-sd63 General User

Joined: 05 Dec 2008 Posts: 5
|
Posted: Tue Dec 09, 2008 3:06 pm Post subject: |
|
|
Thanks. I'm using the vanilla edition. Ive tried
Killing all soffice.bin processes
Rebooting
I'm using a standard KDE theme
No errors are produced in the terminal
Not using SELinux
Using 32 bit version
Not using 64 bit Java
I've uncommented the SAL_NOOPENGL line
I've run
strace -f soffice.bin -writer file.odf (which crashes)
strace -f soffice.bin -writer file.doc (which works)
I don't see anything in the resulting files which means anything to me.
The output is available at
http://142.31.146.32/ooo-log/ooo-odt.log.gz and
http://142.31.146.32/ooo-log/ooo-doc.log.gz if anyone is kind enough to take a look.
Thank you. |
|
| Back to top |
|
 |
AndrewZ Moderator


Joined: 21 Jun 2004 Posts: 4140 Location: Colorado, USA
|
Posted: Tue Dec 09, 2008 4:29 pm Post subject: |
|
|
last mention to reading your odt file is line 15733
first mention of crash on line 63263
Hmm. Try this
0. Try it again in Gnome
If that fails,
1. Close OpenOffice.org and all other applications
2. Run "mv ~/.openoffice ~/.openoffice.bak" (or delete, if you prefer)
3. Delete all your files in /tmp/ directory. I saw OOo accessing many including
/tmp/crxmlGT6YEi
/tmp/svf2g.tmp
/tmp/crstkpbbEpT
4. Open OpenOffice.org from the start menu
5. Open the document from the OOo file menu
If that fails
6. Remove OOo
7. delete the same files as above in #2 and #3
8. Reinstall
9. #4 and #5.
Tell me if that helps, please. _________________ <signature>
* Did you solve your problem? Do others a favor: Post the solution
* OpenOffice.org Ninja
* BleachBit
</signature> |
|
| Back to top |
|
 |
Ryan-sd63 General User

Joined: 05 Dec 2008 Posts: 5
|
Posted: Thu Dec 11, 2008 7:57 am Post subject: |
|
|
| AndrewZ wrote: |
Tell me if that helps, please. |
None of those things improved anything.
However, in bashing around I did discover something that seems interesting.
Selecting Tools->Options and picking Java causes it to lock too. No JREs are discovered.
Also, when I delete the .openoffice.org file, and then start OpenOffice from the command line, I get the error:
#
# An unexpected error has been detected by Java Runtime Environment:
#
# SIGSEGV (0xb) at pc=0xaf1bd6a6, pid=12405, tid=2763115408
#
# Java VM: Java HotSpot(TM) Client VM (10.0-b23 mixed mode linux-x86)
# Problematic frame:
# C [libldap50.so+0x226a6] ldap_ld_free+0xd6
#
# An error report file with more information is saved as:
# /home/rperkins/hs_err_pid12405.log
#
# If you would like to submit a bug report, please visit:
# http://java.sun.com/webapps/bugreport/crash.jsp
# The crash happened outside the Java Virtual Machine in native code.
# See problematic frame for where to report the bug.
#
The complete file is available here: http://142.31.146.32/ooo-log/hs_err_pid12405.log |
|
| Back to top |
|
 |
AndrewZ Moderator


Joined: 21 Jun 2004 Posts: 4140 Location: Colorado, USA
|
Posted: Mon Dec 22, 2008 11:46 am Post subject: |
|
|
Do other Java applications run?
Can you upgrade Java? (Your Java is a little out of date.) If you haven't, uninstall Java and OOo, and reinstall them.
There is a file called javaldx (or something like that). What if you rename it temporarily? Or replace it with a blank bash script (should be permissions 0700 with the header "#!/bin/sh"). _________________ <signature>
* Did you solve your problem? Do others a favor: Post the solution
* OpenOffice.org Ninja
* BleachBit
</signature> |
|
| Back to top |
|
 |
casanogab Newbie

Joined: 04 Feb 2009 Posts: 1
|
Posted: Wed Feb 04, 2009 8:40 am Post subject: |
|
|
I have the same problem
under ldap authentication. Ubuntu 8.04...
I have try
remove ooo3
reinstall ooo3
remove sun java from the add/remove program
reinstall remove sun java from the add/remove program
delete the .openoffice ( hide folder)
try to install java from java website...
modify my /etc/group and add group, user of my user test ldap
this is the error i get from my terminal
# An unexpected error has been detected by Java Runtime Environment:
#
# SIGSEGV (0xb) at pc=0xb02286a6, pid=6849, tid=2913442704
#
# Java VM: Java HotSpot(TM) Client VM (10.0-b23 mixed mode, sharing linux-x86)
# Problematic frame:
# C [libldap50.so+0x226a6] ldap_ld_free+0xd6
#
# An error report file with more information is saved as:
thx |
|
| Back to top |
|
 |
|